- Dr. Jay Colker
Dr. Jay ColkerFounder and Principal Facilitator/Coach/Consultant
Dr. Colker has over thirty years of experience in executive coaching, leadership and management development, change management, organizational development, enhancing team effectiveness, and more.
Dr. Colker holds a Doctor of Management in Organizational Leadership, an MBA, and a Master of Arts in Counseling Psychology. He combines a core understanding of leadership, business, and psychology in a manner that allows him to effectively work with people from all backgrounds and experiences and to facilitate change from a system’s perspective.
Experience and Expertise
- Senior executive in corporate learning and talent management with diverse experience working in several industries in both internal and consulting roles.
- Senior consultant for over ten years in a management consulting and training practice
- Chief Learning Officer for eleven years for a 2.4 billion community-development finance corporation with twelve companies in the US and abroad.
- Provided individual coaching services to over two hundred management-level employees at all levels
- Utilized the Crowdsourced Coaching® group model with leaders at all levels for alignment, organizational development, change management, problem solving, and skill enhancement to optimize business results.
- Developed and implemented the succession planning process and the high potential leadership development program for a bank holding company corporate-wide.
- Created and implemented an enhanced developmental planning process corporate-wide.
- Designed and delivered change management initiatives to enhance team effectiveness.
- Implemented customer service change initiative corporate-wide leading to over a 40% improvement in service metrics.
- Delivered enhanced sales outcomes for the Retail and Mortgage Lending Divisions of a 2.4-billion-dollar bank.
- Facilitated a strategy that led to recognition by Workforce Chicago as best in class in learning and development and the Right Workplace Award for positive people practices.
- Delivered five major international consulting projects: customer service culture changes with bank enterprises in the Republic of Georgia and Azerbaijan; introduced service approaches to 6 banks in Armenia; assessed performance management and other HR practices for a bank in Mongolia; assessed HR practices of a banking enterprise in India and provided improvement plan.
- Co-led forty development centers assessing over two hundred managers on critical competencies and then coaching seventy of them to focus on high gain developmental activities.
- Co-led the roll out of a revised human capital system throughout the entire Nuclear Division of a power company including succession, performance management, developmental planning, career development, and a revised compensation system.
- Challenged over nine hundred managers to improve coaching skills through a training course, which utilized the Crowdsourced Coaching® model to highlight immediate problems and generate significant options for improvement.
- Redesigned a senior leadership training program for a major mid-west healthcare institution.
Additional Background
Dr.Colker also has twenty years of progressively responsible clinical roles including five years in a full-time psychotherapy practice. Many of Dr. Colker's clients have been business leaders. He also had P&L responsibility for seven years as a department head of a hospital managing a staff of fifty and an educational institution.
- Benefits
Immediate application on-the-job leads to greater impact and results.Leaders present their immediate work challenges and development needs within the context of their day-to-day activities. Through the discussion of leadership principles, best practices, and the experiences of each leader, a given situation can be fully explored. Leaders can immediately apply a set of actions and report progress in subsequent Crowdsourced Coaching® meetings. This allows for immediate impact and refinement of approaches for even more progress over time.
Trusting relationships enhance shared learning.One important belief in a Crowdsourced Coaching® approach is that the leaders themselves hold 70% or more of the collective knowledge of leadership. These leaders have been exposed to effective and ineffective models and approaches. Because of the commitment of each leader to the group, trust builds over time. Consequently, each leader becomes more and more motivated to enhance the shared knowledge of all participants and to rely on each other for support. Additionally, as leaders become aware of each other’s development needs, they offer perspectives that add further value to individual needs and concerns.
Real conversations of unique needs and best approaches build capabilities.The collective experience among the participating leaders is quite extensive. A Crowdsourced Coaching® group becomes an ideal set of consultants. The group can listen to an individual’s unique needs and concerns and offer a range of options for the person to consider. Rather than a generic recommendation, an individual can co-create a customized solution that will best meet the needs of the situation. Additionally, Crowdsourced Coaching® enhances the collective knowledge and capabilities of all of the leaders.
Group collaboration leads to more creative and innovative solutions.The adage two heads are better than one applies here. Each leader brings a different perspective and set of values into the Crowdsourced Coaching® group. If a group of leaders is from the same company, then the participants also bring historical knowledge of the company culture and a high level of sensitivity to the discussions. If the participants are all from different companies and industries, then a broader range of practices are discussed. The group can be more creative and innovative and further challenge each other.
Review of best practices is a catalyst for real change.The facilitator of a Crowdsourced Coaching® group is a highly trained leadership and organizational development consultant. State-of-the-art best practices are discussed, not generically, but within the context of each unique presenting leadership challenge or issue. This helps all participants to rely on a broader set of resources and achieve more effective outcomes.
Leaders become better models for others to follow.As leaders apply their knowledge, skills, and abilities on the job, they can impact how leadership is perceived and practices throughout their companies. Through demonstrated results or coaching of others, leaders can help raise the bar overall on leadership practices.
Shared responsibility for learning and change increases ownership and outcomes.A Crowdsourced Coaching® cohort builds relationships and trust over time. A sense of shared responsibility leads participants to be more accountable to each other. There is more likelihood that participants will follow through on agreed actions and have better results.
#1 International Best Seller
Aligned Leadership will show both leaders and employees how to:
- Gain a deeper comprehension of self and the styles of others
- Build lasting relationships using a range of foundational skills
- Identify points of resistance
- Improve comfidence in reducing resistance and becoming more aligned
- Achieve better outcomes
- Develop more innovative and creative solutions
- Foster more engagement
Better approaches can be learned. CLICK HERE to learn more and to order your paperback or Kindle version of the book.
